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Contact Information

SPECIAL NOTICE - COVID-19: We are extremely busy packing and shipping orders as quickly as possible. Our Customer Service staff has been called to in the warehouse to help out. If we do not answer the phone, please email us at customerservice@hightidehealth.com. We will be monitoring those emails every two hours. If you cannot email, please leave a message. We will return after the UPS, FedEx, USPS pick-up at 3:00 PM CST. Stay safe!

Our regular operating hours are:

Monday through Friday
9:00 AM until 5:00 PM Eastern Time
8:00 AM - 4:00 PM Central Time
7:00 AM - 3:00 PM Mountain Time
6:00 AM - 2:00 PM Pacific Time.

Our customer service representatives are knowledgeable about all the products we sell and can answer your questions about a new or pending order.

We know some of our customers are juggling careers, children, and/or performing care taking duties for their parents, and sometimes cannot call during our customer service hours. If you are unable to reach us during our operating hours, please email us and we will write you back promptly. If you prefer, leave your phone number and the time you would like us to return your call.

Offices and Main Warehouse:

605 N County Highway 393 Ste A2
Santa Rosa Beach, FL 32459-0017

Fax: 850-622-0146

Email: CustomerService@HighTideHealth.com